About Me

My photo
Singapore
An accomplished service specialist, Leslie accumulated close to 2 decades of experience in event & tourism, healthcare and human resource development (HRD). As a Consultant, Leslie specializes in event consulting, operational improvement, process re-engineering, organizational excellence and service development & marketing. Leslie’s exposure in both public sector organizations and private enterprises (that include SMEs and companies listed in the Singapore Exchange) gave him unique insights to the different organizational challenges when implementing excellence initiatives. Often as internal consultant, he has to identify, design and implement customized solutions in relation to each unique organizational culture and resource availability. At a more personal level, Leslie constantly garners excellent reviews of his service deliveries from clients and partners alike, and is a firm believer of ‘life-long learning’. He says, “In an ever faster evolving world, whether commercial or otherwise, we need to learn to be faster, cheaper, better and of course, not forgetting to be safer at the same time to stay relevant and competitive.”
Showing posts with label Benchmarking. Show all posts
Showing posts with label Benchmarking. Show all posts

Saturday, April 18, 2009

Benchmarking for Excellence, 27 & 28 May 2009


"A 2008 global survey of 500 organizations of all sizes and sectors conducted by the Global Benchmarking Network, revealed that Informal Benchmarking was one of the most popular quality technique used by 69% of organizations. Best Practice Benchmarking, used by 39%, delivered the most benefit with projects achieving returns of over $250,000."

Against this benchmark, it is surprising that a large number of organizations in Asia do not practice or are not able to conduct proper benchmarking projects and in turning the results into both financial and strategic operational gains.

Benchmarking focuses on how to improve any given business process by exploiting "best practice" rather than merely measuring the best performance. Being reflected in various Business Excellence award criteria more extensively than any other management concepts, Benchmarking also promotes the emergence and evolution of a "learning culture" throughout the organization, a key to continuous improvement, total quality and competitiveness over the long term.

MgDelxis is again delighted to have invited Dr. Robin Mann to share the proprietary TRADE Benchmarking methodology that is widely adopted by a number of countries in the Asia Pacific, the UK and US.

For more information regarding the Masterclass, please visit www.mgdelxis.com/services_p2b_upcoming, email platform@mgdelxis.com for the event brochures or contact us at +65 6841 1379.

Thursday, February 5, 2009

MgDelxis' Upcoming Regional Platforms

Wishing you all a very happy 'Moooooo" Year of the Golden Ox.

I apologize for the lapse in updating the blog as I was in between projects. Nonetheless, over the next couple of days, I will endeavor to do so promptly with past happenings.

First thing first, MgDelxis is once again delighted to be able to invite Dr. Robin Mann, a well-known international expert on Benchmarking and Business Excellence to conduct a workshop on the proprietary TRADE Benchmarking methodology.

The next expert that MgDelxis has invited is Mr. Chris Teniswood. Chris has over 30 years of experience in enterprise risk management at senior and executive levels in both public and private sector organizations.

MgDelxis is indeed honored to be able to invite these 2 experts in sharing their extensive intellectual properties in the area of Benchmarking and Enterprise Risk Management.

The dates of the platforms are:

19 & 20 February 2009 - Benchmarking for Excellence
19 & 20 March 2009 - Enterprise Risk Management

To find out more about the various platforms, please email registration@mgdelxis.com or call +65 6841 1379.