About Me

My photo
Singapore
An accomplished service specialist, Leslie accumulated close to 2 decades of experience in event & tourism, healthcare and human resource development (HRD). As a Consultant, Leslie specializes in event consulting, operational improvement, process re-engineering, organizational excellence and service development & marketing. Leslie’s exposure in both public sector organizations and private enterprises (that include SMEs and companies listed in the Singapore Exchange) gave him unique insights to the different organizational challenges when implementing excellence initiatives. Often as internal consultant, he has to identify, design and implement customized solutions in relation to each unique organizational culture and resource availability. At a more personal level, Leslie constantly garners excellent reviews of his service deliveries from clients and partners alike, and is a firm believer of ‘life-long learning’. He says, “In an ever faster evolving world, whether commercial or otherwise, we need to learn to be faster, cheaper, better and of course, not forgetting to be safer at the same time to stay relevant and competitive.”

Thursday, April 30, 2009

Ministry of Manpower's DHRVP Events, April 2009


The month of April passed quickly and was glad that we had once again helped our client organized the 2 DHRVP events successfully.

Here are some photos of the 2 events held on the 7th and 8th April at the Marina Mandarin Singapore.

7 April 2009, Public Forum














8 April 2009, HR Masterclass








Saturday, April 18, 2009

Benchmarking for Excellence, 27 & 28 May 2009


"A 2008 global survey of 500 organizations of all sizes and sectors conducted by the Global Benchmarking Network, revealed that Informal Benchmarking was one of the most popular quality technique used by 69% of organizations. Best Practice Benchmarking, used by 39%, delivered the most benefit with projects achieving returns of over $250,000."

Against this benchmark, it is surprising that a large number of organizations in Asia do not practice or are not able to conduct proper benchmarking projects and in turning the results into both financial and strategic operational gains.

Benchmarking focuses on how to improve any given business process by exploiting "best practice" rather than merely measuring the best performance. Being reflected in various Business Excellence award criteria more extensively than any other management concepts, Benchmarking also promotes the emergence and evolution of a "learning culture" throughout the organization, a key to continuous improvement, total quality and competitiveness over the long term.

MgDelxis is again delighted to have invited Dr. Robin Mann to share the proprietary TRADE Benchmarking methodology that is widely adopted by a number of countries in the Asia Pacific, the UK and US.

For more information regarding the Masterclass, please visit www.mgdelxis.com/services_p2b_upcoming, email platform@mgdelxis.com for the event brochures or contact us at +65 6841 1379.

Friday, April 17, 2009

MgDelxis' "White-collar Crime" Series - 18 May (Singapore), 20 May (Jakarta) & 22 May (Kuala Lumpur)


It is interesting to note that with the current crisis, there has been a great increase in the cases of corporate financial irregularities ranging from Societe Generale, Lehman Borthers, AIG, Satyam Computer Services, Oriental Century, Ferro China, Fibrechem Technologies, Beauty China and most recently in Singapore, Ren Ci Hospital.

Even individual investors is not spared. 'Ponzi' types schemes such as Bernard Modoff's Bernard L. Madoff Investment Securities, Robert Allen Standford's Stanford Group and our very own James Phang's Sunshine Empire has led to many a broken man and family.

MgDelxis has invited Mr. Mike Comer, an internationally recognized global expert in the prevention, detection and investigation of fraud, to lecture on the seemingly unending financial fiascoes happening all over the world, in Singapore on 18 May, Indonesia on 20 May and Malaysia on 22 May as part of an Asian tour.

While many regulatory agencies are urging investors (both individual and institutional), auditors, accountants, independent directors and audit committees to be extra vigilant during the current financial crisis, in Mike's opinion, regulations have all too often simply created a mentality of ticking boxes and of feigned compliance that does little to prevent fraud.

He says," Organizations can cosmetically comply with every regulation, tick all of the boxes, have ethics policies coming out of their ears and can still be badly exposed. Organizations that want to truly prevent fraud, succeed in an increasingly corrupt world and comply with regulatory whimsicality have to think again. You do not dig a better a hole by digging the old hole deeper".

Mike will be sharing his expert opinions on "Fraud and The World's Financial Collapse: The Great Compliance Scandal" Forum, and "Investigating Major & International Frauds: Getting Your Money Back" Masterclass.

For more information regarding the Forum and Masterclass, please visit www.mgdelxis.com/services_p2b_upcoming, email platform@mgdelxis.com for the event brochures or contact us at +65 6841 1379.